Chicken Coop Reviews and Feedback

“To be honest I was very surprised by the size of the coop” – Lorna

admin — Fri, 20 Aug 2010 19:02:12 +0000

The Website was easy to use and the communication regarding ordering etc was fairly good although the coop wasn’t actually delivered on the day I was informed on the text alert and e-mail and so I cancelled an appointment to be in all day Thursday and it came on the Friday. I do realise however on the small print there is probably some sort of disclaimer. It was inconvenient but not earth shatteringly so.

To be honest I was very surprised by the size of the coop! I know the advert details the dimensions but they obviously didn’t register with me. I love the look of the coop and it suits our purpose well enough although very dinky!. The packaging wasn’t damaged on receipt but there were a few bashes on the woodwork when unpacked. My husband is fairly handy so was able to glue and nail the wee bits as necessary so wasn’t a problem but may have been a problem for ‘Joe Bloggs’.

The coop was easily put together and will serve it’s purpose well. Have had to add brackets to the bottom so we can peg it down though as it is fairly small and light and we live half way up a hill where it is extremely windy!

‘Nugget’ ‘Lizzie’ and ‘Boo’ love their house and we have had One egg so far.

Kind Regards

Lorna – Strathmiglo, FIFE

“The coop was well packaged, each piece clearly identified on a plan and packets of screws clearly labelled” – Nicki

admin — Wed, 18 Aug 2010 09:44:09 +0000

We’ve had a totally trouble-free and stress-free experience buying from ChickenCoopsDirect. Firstly the website was excellent with detailed information and superb photos. Having placed an order for a coop that the website stated was not in stock but would be the following month, the communication prior to delivery was excellent; initially checking that we had understood that the coop wasn’t instantly available and checking that we were happy to wait, then reassurance that delivery would happen around the date stated on the web site, followed by very informative emails checking that the proposed delivery date was convenient, with prompt responses to my emails.

Delivery was on the day expected, at lunch time, with helpful delivery staff.

The coop was well packaged, each piece clearly identified on a plan and packets of screws clearly labelled.

Having seen detailed close-up photos of the coop (inside and out) on the website, the diagram instruction sheet proved to be adequate and building the coop was straightforward and took only about 30 mins – however without the excellent website photos the instructions may not be clear enough on their own.

We are thrilled with the coop and can’t wait for our girls to arrive. We’d allowed a couple of weeks before we are due to collect our chickens just in case of late delivery, missing pieces or any problems – however there were none whatsoever!

I’d recommend your company and excellent service to everyone.

Wonderful! Thank you.

Nicki Guerin – Blackpool, LANCASHIRE

“the process with your company was very good I found everyone polite and efficient” – ROY

admin — Tue, 17 Aug 2010 08:35:44 +0000

Because my coop was delivered on Monday rather than the Friday as the courier promised I have not had time to erect it yet because I am working in London at present. However on the face of it everything looked OK but I will let you know later. The rest of the process with your company was very good I found everyone polite and efficient and if the coop comes anywhere near your service I will be delighted and would recommend you without fail. What I found very good was the fact you refunded my carriage charge because I said it stated free delivery when I first looked at your web page even though it had been removed when I ordered the coop some 3 days later. That type of gesture is not very found today and was very much appreciated.

REGARDS

ROY HINCHCLIFFE – PONTEFRACT, YORKSHIRE

“I am very impressed with the service from Chicken Coops Direct” -Liz Browne

admin — Fri, 13 Aug 2010 08:30:27 +0000

I am very impressed with the service from Chicken Coops Direct. The website was informative and easy use. I was kept informed of the delivery date and it arrived all in one piece (well two pieces).
We are planning to construct the coop this weekend so cannot yet say how easy it is.
We’re very excited to get the hens.

Many thanks for a great service.

Liz Browne - Southampton, HAMPSHIRE

“Very pleasantly surprised at the value for money, the service, the quality of the product and the follow up

admin — Wed, 11 Aug 2010 10:04:47 +0000

I ordered my coop on the internet and was very pleasantly surprised at the value for money, the service, the quality of the product and the follow up. The most pleasing thing for me was the ‘it is easy to assemble’ – for once this was absolutely true and was a lot of fun, rather than the normal nightmare! Well done and good luck.

Gwen Parry-Jones – Kirkby Lonsdale, CUMBRIA

“The whole experience is a bit more personal than the usual online purchase experience” – Julian

admin — Tue, 10 Aug 2010 09:14:34 +0000

I have been happy and very satisfied with the purchase of my Chicken Coop. The whole experience is a bit more personal than the usual online purchase experience, from emails telling me when my order is being dispatched through to emails telling me when it is to be arriving etc.

Thanks

Julian Hobbs

“Instructions were easy to follow”-Michael

admin — Mon, 09 Aug 2010 09:57:00 +0000

The coop is excellent, very well made and instructions were easy to follow. Delivery was spot on. My brother’s father inlaw, also bought the Sussex Coop and is well pleased with it, it was delivered the same day. Ken is 88 now and he assembled it with no problem.

I would recommend you to others and I already have, a couple of neighbours have shown interest in the coop so you may get some more orders, but I can’t promise anything. I bought some P.O.L. hens and two are already laying. I have also trebled the run size until they settle in properly and can have the run of the garden. Once again thanks.

Micheal Dewsnap – Glossop, DERBYSHIRE

“I would be more than happy to do business with you again.” – Steve Donovan

admin — Mon, 02 Aug 2010 09:57:07 +0000

I can honestly say that I am delighted with the chicken coop you provided for us. I was also delighted with the service that you provided together with excellent communications. All told it was a fast, friendly transaction. I would be more than happy to do business with you again.

With best regards

Steve Donovan – Southampton, HAMPSHIRE

“I can honestly say that I am delighted with the chicken coop” – Steve Donovan

admin — Wed, 28 Jul 2010 12:42:24 +0000

Steve Donovan – Southampton, HAMPSHIRE

“It suits the description in the website perfectly” – Charlotte Kennedy

admin — Mon, 26 Jul 2010 08:24:06 +0000

I am very happy with the quality of my coop and the customer service i received throughout the ordering process!

The coop looks great in the garden and it suits the description in the website perfectly!”

Charlotte Kennedy – BOURTON-ON-THE-WATER, GLOUCESTERSHIRE