Delivery Information:
There are two delivery options available at checkout for large items (coops and runs).
Standard Delivery (£14.95): Orders are usually delivered within 4 to 7 working days.
Express Delivery (£17.95): Orders are usually delivered within 2 to 4 working days*.
Small Items (£5.95): Like accessories are usually delivered by the Royal Mail within 3 to 5 working days.
Important Points
* Deliveries are typically made Monday to Friday between 8.00 am - 6.30 pm.
* All Express Delivery orders placed after 11:30 am will be dispatched the next working day.
* ( Working days are: Monday to Friday and don't include public holidays or weekends)
* You do not need to be in to accept delivery.
* We will contact you via the email given at checkout to let you know when we have dispatched your order.
* The couriers will also send you tracking information with an estimated time of arrival on the morning of the delivery.
* If no one is in when the couriers attempt to deliver then the driver will leave your order near your front door or in a safe location.
* If it is not safe to leave your parcels or you would like your order to be left in a specific location, then please contact us before your order is dispatched.
* Small items ordered separately like hutch covers and run covers are typically sent via Royal Mail or Evri Couriers
Where can we deliver to?
Orders can be delivered anywhere in mainland England, Wales, and most areas in the lowlands of Scotland. If you live outside these areas we then, unfortunately, cannot deliver our products to you. This includes the Channel Islands and Northern Ireland (IM, GY, JE, BT)
Like most online companies we rely on (3rd party) courier companies to deliver all our orders around the country.
As much as we would love to get our products in the hands of as many people as possible the cost of getting our coops to anyone who lives outside mainland England and Wales is prohibitive - sometimes more than the actual cost of the product!
Delivery to Scotland
We can deliver to most lowland areas in Scotland. These include the following postcodes: DD1-7 , DG , EH , FK1-6 , G , KA1-26 , KA29-30 , KY , ML , PA1-19 , PH1-2, TD
If you live outside these areas then, unfortunately, we are unable to offer delivery due to the high extra charges levied by the courier companies we use. You are welcome to arrange your own courier to collect from us, or we can deliver the items to a courier up north for onward journey to you.
Delivery to the Isle of Wight
The courier company that we use can deliver to the Isle of Wight. However, there is a delivery surcharge of £70 per order.
*This is an estimate based on the majority of orders sent, however, we cannot absolutely guarantee it.