Contact Us
How can we help you?
Looking for answers? Most questions can be answered instantly by searching our commonly asked questions and quick answer section below. Or you can click the Contact Us tab and get in touch!
Quick answers
Placing an order
- Can I place my order over the phone?
- Can I come and see your coops before I place my order?
- I don't want to pay online - are there other ways to place an order?
- Where is your phone number?
Delivery questions
- Can I collect my order?
- Where in the UK do you deliver to?
- Do you deliver to America, Europe, N.Ireland, Channel Islands?
- Can I track my order?
- Can a specific day be requested for delivery? Can you hold onto my order?
- Can you deliver my order on the weekend?
- What happens if I'm not at home to take delivery?
Damaged, Faulty or Missing Items
- Only part of my order was delivered - Why?
- What happens if I receive my order and it is damaged?
- I need to report a faulty part/product.
- I would like to return a product?
Specific Product Questions
Keeping Chickens Questions
Contact us
If you have any questions that you couldn't find the answer to we'll be happy to help. Just email us at:
info@chickencoopsdirect.com
We're online from 9 am until 6 pm Monday to Friday and most emails are answered within a few hours.
info@chickencoopsdirect.com
We're online from 9 am until 6 pm Monday to Friday and most emails are answered within a few hours.
ChickenCoopsDirect.com owned and operated by Thirty Four Store Ltd Company Registration No. 07229708. Registered in England - Vat No 141093934Depot Address:
Thirty Four Stores Ltd
Collingwood Road
West Moors
Dorset
BH21 6QQ
United KingdomPLEASE NOTE: The above address is our distribution facility and is not open to the general public without an appointment.
Thirty Four Stores Ltd
Collingwood Road
West Moors
Dorset
BH21 6QQ
United KingdomPLEASE NOTE: The above address is our distribution facility and is not open to the general public without an appointment.